Privacy policy

Your Privacy Matters — Transparency, Security & Trust at Lifetime Engraving

Last updated: July 29, 2025

Lifetime Engraving operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (the “Services”). Our store is powered by Shopify, which enables us to deliver these Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs regarding personal information.

Personal Information We Collect or Process

When we use the term “personal information,” we refer to information that identifies or can reasonably be linked to you. This does not include de-identified or anonymous data. Depending on your interaction with the Services, we may collect:

  • Contact details such as your name, billing/shipping address, phone number, and email address.
  • Financial information including payment card details, payment confirmations, and transaction data.
  • Account information including usernames, passwords, settings, and preferences.
  • Transaction information including items viewed, purchased, returned, exchanged, or canceled.
  • Communications with us such as customer support messages.
  • Device information including browser, IP address, and unique identifiers.
  • Usage information such as how you navigate and interact with our website.

Personal Information Sources

We may collect your personal information from:

  • Direct interactions with you
  • Automatic collection through your device
  • Service providers acting on our behalf
  • Third-party partners and integrations

How We Use Your Personal Information

Provide, Tailor & Improve the Services

We use your information to operate, personalize, and enhance the Services, fulfill orders, process payments, manage accounts, send notifications, process returns, and improve customer experience.

Marketing & Advertising

We may use your information to send promotions or show relevant ads. You may opt out at any time.

Security & Fraud Prevention

We authenticate accounts, secure payments, detect and prevent fraud, and protect the integrity of our Services.

Customer Communication

We use your information to answer inquiries, provide support, and communicate with you about your orders.

Legal Obligations

We may use your information to comply with legal requirements, respond to law enforcement, or enforce policies.

How We Disclose Personal Information

We may disclose your personal information to:

  • Shopify — to operate and improve the Services.
  • Vendors and service providers — including payment processors, IT providers, analytics, and shipping partners.
  • Marketing and advertising partners — for permitted advertising activities.
  • Affiliates and related companies
  • Third parties — when you authorize or direct us to.
  • Law enforcement or government authorities — when legally required.
  • Business partners — in connection with corporate transactions such as mergers.

Relationship with Shopify

Shopify hosts and powers our store and may collect information needed to operate the Services. To learn more about Shopify’s privacy practices, please refer to the Shopify Consumer Privacy Policy.

Third-Party Websites & Links

Our website may link to external sites not operated by us. We are not responsible for those sites’ content or privacy practices. Your activity on third-party sites is governed by their policies.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect data from minors. If you believe such information was provided, please contact us for removal.

Security & Retention

We take measures to safeguard your information, though no method is entirely secure. We retain personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights & Choices

Depending on your location, you may have rights related to your personal information, including:

  • Access / Right to Know
  • Deletion
  • Correction
  • Portability
  • Opt-out of sale/sharing or targeted advertising
  • Manage communication preferences

You may exercise your rights through our website or by contacting us. Identity verification may be required for certain requests.

Complaints

If you have concerns about how we handle your personal information, please contact us. You also have the right to file a complaint with your local data protection authority if applicable.

International Transfers

We may transfer your information outside your country. When we do so, we rely on recognized legal mechanisms such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last updated” date.

Contact

If you have any questions or requests regarding privacy, please contact us:

📧 cs@lifetimeengraving.com
📍 1195 Airport Road, Suite 6, Lakewood, NJ 08701, USA
(Official registered business address of Easy Use LLC)

Your trust means everything to us. We are committed to protecting your data and providing a transparent, secure shopping experience.